When will my order be processed?

All orders are handled and shipped from our warehouse. Please, allow additional time for your order to be processed during vacations and sales seasons. 

We process orders Monday through Saturday. Orders will be processed within 4 to 8 business weeks from the order date and 50% must be covered to be processed.


How long will it take to receive my order?

Once you place your order, please allow 4 to 8 business weeks for processing. 

Depending on the means of transport, the delivery of merchandise will take 1-2 weeks to reach its destination in American territory. An export to Europe and Asia lasts approximately 1 month.
Mineralia is not responsible for the loss, breakage or damage that the product may suffer during its transportation, and the customer is entirely responsible for choosing the carrier of their choice.


Taxes and customs

Export taxes and related customs duties may be charged once your order reaches its final destination, and are determined by local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country’s customs department. For more details on charges, please contact your local customs office.

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Our contacts

WhatsApp: +52 (238) 163 - 0675

Tucson Pghone: +1 (520) 554 - 3770

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